Managed IT

At Techone, we take full responsibility for managing your IT environment, allowing you to focus on what really matters: your business. With our managed IT services, we provide comprehensive support, from system administration to on-site workplace management. Whether you need a service desk for daily support or strategic advice, we are here for you, 24/7.

System administration: Reliable infrastructure, always under control

A well-managed IT infrastructure is the foundation for any successful business.

With our system administration services, we ensure that your IT systems are always up-to-date, secure, and reliable. Our team of experts monitors and maintains your servers, networks, and systems, ensuring you always have the latest updates and security patches.

We offer proactive monitoring, so issues are detected and resolved early, often before you even notice them. This minimizes downtime and maximizes the efficiency of your IT infrastructure.

Service desk: Immediate support when you need it

Our service desk is ready to assist you with any IT-related issues.

Whether it's a simple question or a complex problem, our expert technicians will help you quickly and effectively. With short response times and a focus on customer satisfaction, we ensure your employees always have access to the help they need to work smoothly.

Our service desk provides support via multiple channels, such as phone, email, and chat, so you can communicate in the way that works best for you.

Advice and Consultancy: Strategic IT solutions for growing organizations

In addition to daily support, we also offer advice and consultancy to elevate your IT strategy.

Whether it's cloud migrations, network architecture, or cybersecurity strategies, our consultants have the expertise to guide you in making the right decisions.

We help you choose the right technologies and ensure they align with your business goals. With our pragmatic approach, you always receive effective solutions without unnecessary complexity.

On-site support: A technician at your location when needed

Sometimes issues need to be resolved on-site.

For these situations, we provide on-site support, where our technicians come directly to your workplace to address the issue. Whether it's hardware repairs, network cabling, or complex configurations, we're here to help.

Our goal is to minimize disruptions and get you back to work as quickly as possible.

On-site workplace management: IT support, wherever you are

For organizations that require on-site support, we offer workplace management services.

Our technicians are available to assist you on-site, whether it’s installing hardware, troubleshooting technical problems, or managing workstations. This ensures that your employees always receive the support they need, directly at their workplace.